Questionnaire - HEROIC TRACKS

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Introduction

How Can Europe Better Welcome and Support Women Migrants and Refugees?

Please help the EU improve its integration programmes for women!

Are you …
• a migrant or refugee woman aged 18 or older?
• living in the EU for at least 1 year?
• Have you participated in integration programmes (training, services, etc.)?

If yes, please be so kind to complete this questionnaire.
You don’t need to write – just choose answers!
Your answers are anonymous and will stay private.
Thank you so much for your time and support!

PLEASE SHARE THIS QUESTIONNAIRE WITH OTHER WOMEN YOU KNOW!

This survey is conducted by the EU Project HERoic Tracks (www.heroic-tracks.eu). The European Commission's support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

2. How easy was it for you to join the training and services?

Statement	0 = not at all	1	2	3	4	5 = very much	Not applicable
a. There were enough courses/trainings available
b. I got enough information about the courses/trainings
c. The staff were helpful and friendly
d. I got information in my language
e. It was easy to register
f. Training was at a good time for me
g. Training and services were partly online
h. I got help with access (transport, childcare, etc.)
i. There were no religious or cultural barriers for me

3. The training and services …

Statement	0 = not at all	1	2	3	4	5 = very much	Not applicable
a. Were offered in women-only groups
b. Took place in safe spaces for women
c. Addressed topics important for women
d. Used easy ways of communication (text, pictures, videos, internet, etc.)
e. Were offered in different languages
f. Provided interpreters if needed
g. Created a friendly and welcoming atmosphere
h. Took my personal and professional experiences and skills into consideration
i. Could be cancelled easily, if there was a valid reason
j. Provided a reliable and supportive person to help

4. Trainers and coaches …

Statement	0 = not at all	1	2	3	4	5 = very much	Not applicable
a. Were all women
b. Spoke languages I could easily understand
c. Understood migration and refugee experiences
d. Understood challenges faced by migrant women
e. Were familiar with women’s roles in various cultures
f. Promoted respect for all cultures and religions
g. Were kind and professional
h. Communicated respectfully
i. Treated everyone equally

5. About culture and life in the new country, I learned about…

Statement	0 = not at all	1	2	3	4	5 = very much	Not applicable
a. Laws and rules that apply to me
b. Schools and childcare systems
c. Women’s rights and equality in the EU
d. Gender roles and cultural norms in the current country
e. Women’s counseling and support services
f. Housing and community facilities
g. How to connect with other migrant/refugee women
h. How to engage with local women
i. Accessing support from local organizations

6. Regarding health issues, I received training and support in …

Statement	0 = not at all	1	2	3	4	5 = very much	Not applicable
a. Practical information and support in the registration process to the local health system
b. Women’s specific health and hygiene issues
c. Family healthcare (family planning, pregnancy, prenatal and postnatal care, babies, children, etc.)
d. Mental health issues in general (trauma treatment, dealing with stress, sadness, etc.)
e. Feeling safe and supported (domestic violence support, addressing exclusion, building confidence)
f. Where to find further help and resources

7. Regarding employment and work …

Statement	0 = not at all	1	2	3	4	5 = very much	Not applicable
a. I received information and counseling about different job opportunities in the current country
b. I received vocational training and education
c. Diplomas and certificates from my country were recognized
d. My professional experience and skills were accepted as qualifications
e. My personal life experience and skills were accepted as qualifications
f. I received support in writing my CV and applying for jobs
g. I was given opportunities to demonstrate my capabilities
h. I was able to build professional networks

a. Which country do you live in now?*
b. What country are you from?*
c. How old are you?*
d. How many years have you lived in the current country?*
e. What is your highest level of education?*	18-30 31-50 more
f. Did you have a job or profession in your home country?*	1 to 3 4 to 5 more
g. What kind of support or training have you joined in?*	None Primary school Lower-secondary school Higher-secondary school University or higher Other
h. How many hours of training/support have you received? (rough estimate)*	yes, fully yes, partly no
What kind of support or training have you joined?	Counselling and administration in general Language learning Civic and cultural training Basic skills and knowledge Digital skills Job training and counseling other
How many hours of training/support have you received?*	less than 100 hours 100 to 300 hours 300 to 400 hours more than 400 hours not sure